Full Transparency
Pricing & Fees
We believe you should know exactly what you're paying and why. Here's every fee, explained plainly.
Every Fee Explained
Service Fee
Our fee for purchasing, inspecting, and managing your order. Scales with item value. For items over €1,200 we charge ~6.5% of item price.
DHL International Shipping
Based on item weight and destination. We use DHL Express for reliable tracking and fast delivery. Exact rate calculated at quote time.
Insurance
All shipments are insured against loss or damage in transit. Mandatory for items over €200.
Premium Packaging
Every order ships in a new DHL Packset with air-column protection. Non-negotiable — we don't use old Amazon boxes.
Destination Taxes (DDP mode only)
Singapore: 9% GST. Australia: 10% GST + 5% import duty. Canada: ~13% HST. USA: 0–3% (most items under $800 are duty-free).
Payment Processing
International card and bank transfer fees. Included in your quote — not added at checkout.
DDP vs DAP — Which Is Right for You?
DDP — Recommended
Delivered Duty Paid
- ✓ All customs duties pre-paid
- ✓ Zero charges at delivery
- ✓ No interaction with customs
- — Higher upfront cost
DAP
Delivered At Place
- ✓ Lower price from us
- ✗ You pay customs to courier at delivery
- ✗ Can be held at customs
- ✗ Unpredictable total cost
Want to see your specific cost?
Open the Cost Estimator